SHIPPING & RETURNS
Shipping & Reception:
Once your payment has been received, we will ship your order within 24 hours.
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We then offer the package to DHL or another carrier and you will receive a tracking number by email, so that you can see for yourself when your order will be delivered.
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Shipping and handling costs (Netherlands and Belgium):
Order under €50: €10
Order above €50: free
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Returns and Exchange Policy
If, after receiving the items, for whatever reason, you wish to cancel your purchases, you may return the products within two weeks, provided you adhere to the following conditions:
– the products must be unused;
– you pay the costs of returning yourself;
– the products must be properly packaged.
It is recommended that you report your return to us in advance at:
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You can send the return shipment to:
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Crystal Fresh
Returns Department
Grevelingenstraat 70
7417 TC Deventer
Holland